Take Me Over

There’s a new Sobeys in town!

Note to anyone who works at Sobeys corporate: Your website doesn’t allow me to deep-link into “My Store” and thus I can’t share with my readers the awesomeness about the Butcher, The Baker, and the Mozzarella Ball maker. If you visit the site, select the Kitchener Ira Needles location.

Normally a new grocery store isn’t news. Or one that has 7 chains in the region. Or has recently frustrated my immensely by switching from being 24-hours to being open until 11. But there is a new Sobeys in town!

This is a new concept store. It’s a high point of illustrating what design can do to change the way we shop, the way we eat, and the way we interact with our community. Who knew big box could be so good?

There is a huge emphasis on awesome typographic statements, invitations and explanations throughout the store. It really makes you feel welcome and everything has become far more accessible. For someone like me who can have some anxiety issues in unfamiliar situations, this kind of stuff really makes me feel at ease.

Plus I had somewhere to put my coffee…

Giant signs hang from everywhere. There are so many! For everything! And the type!

This store has a user path. The traditional grocery store is laid out to have your main needs – produce, bakery, meat, dairy – around the outside of the store, and processed goods through the aisles. This forces you through the chip aisle to get a bag of milk.

This store is different: You’re forced into a path (IKEA style) through the store: Grocer, Cheese, Butcher, Deli, Bakery, Bulk, Dairy, Processed. By the time you get to consumer packaged goods you’re already done 90% of you’re shopping. The end result is you feel like you’ve gone to the farmer’s market. Given that most of the product, including the cheese, is local, it isn’t that far from the truth.

I found I’m already buying healthier. It changes the way you think about shopping for food (at least, while you are doing it).

THEY HAVE FOUR. HUNDRED. KINDS. OF CHEESE.

And you can taste any of them.

No photo, but there is an antipasto bar behind the cheese. I got some pesto and it was actually good. This isn’t the same product they have at the other Sobeys locations. It’s very special.

Instead of a wall of plastic-packaged meats, this Sobeys has a butcher. The specials are listed on butcher paper, as well as the butchers’ names. It’s very friendly. It is also a lot faster and easier to find product. This was the first time I could actually find beef short ribs at a grocery store!

Sorry for not taking photos of the product, but the signs are just too pretty. The fish selection is insane, and ridiculously fresh. I don’t know if I’ve ever seen fresh mussels, clams, or scallops in Waterloo region. We’re not near water, folks.

I’m not sure if they’re going to keep up that level of product quality long-term, but I certainly hope so.

Seriously, that type is orgasmic.

There is a large emphasis in all areas of the store on local product. They even treat the product right – leaving smoked sausage hung to dry. When we went, one of the clerks was actually removing the outer plastic packaging so the the product can breathe. That attention to detail is awesome. And if you want it plastic-packaged, they have a few still wrapped up at the bottom of the rack.

The product on this rack is from my parent’s friends store, Finest Sausage & Meat., and the next one over is from Noah Martin, who uses her grandfather’s recipe.

You can still get processed (i.e. Maple Leaf) meat products, but the emphasis is on healthier, in-house alternatives. They have an ingredient list with every product. I haven’t tried them, but I assume they will taste better. I’ve found that with all their other products.

The bakery has these signs everywhere. These aren’t your regular grocery store croissants, either. They are buttery, flakey, delicious. I had 3.

The bakery has a huge product selection including a cupcake carousel and a plethora of cakes. I’ve never felt the urge to get a grocery store cake, but these ones looked great. So far I’ve seen two seasonal display cakes, one for the Superbowl and one for Valentine’s Day.

More deliciously beautiful type (there’s about 5 of these over the span of the cake section, each one unique).

Once you finally make your way to the processed food section, you’re first placed into Organics, then Alternatives, and then Regular. Want Kellogg’s? End of the aisle for you!

Sidebar about the milk (not pictured): They sorted the milk by type – Homo, 2%, Skim, Chocolate… It makes so much more sense than to sort it by brand as customers are much pickier about their fat content than much else.

Every single display is designed in the store. You won’t find a typical steel candy bar display, well, you won’t even find a candy bar at the cash! All the impulse goods are local, in-house, or healthier alternatives.

These photos are taken from the upstairs cafe, with live music, and it leads to the learning centre.

GIANT UTENSILS!

Did anyone else know Wayne Gretzky has his own tea?

Overall I was impressed with the store. It is clear across town, but I’ve gone four times so far. I have friends and family texting me about how much they love it. Emma, my 7-year old niece, decided she wants to be a graphic designer after visiting the store. How cute.

Whoever led this project, whoever managed to get this level of awesome out of a typically stifling corporate process is amazing. You, sir or madame, are my personal hero.  I love this store.

Beyond all the benefits of local product, fresh product, and healthy eating, this store shows that no matter the industry, no matter the corporate culture, no matter what: you can make great things happen. It gives me hope.

The Music: Cut Copy have a new album, Zonoscope, with Take Me Over being a favourite new addition to my Race Day playlist. The whole thing is great, though.

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8 Responses to Take Me Over

  1. Stacey says:

    Wow! I love the idea of the path, LOVE the bakery and deli area, and the CHEESE. This is fantastic and would extend to finding great new fresh products. Wish we had one locally!

    • Marko says:

      That you for the comment. If you are ever in Kitchener-Waterloo it is definitely worth a visit! I’m glad we were able to get it, and I hope we can sustain it.

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  3. Starr V. Holt says:

    In regards to the Deli Dept. write up.

    I love the whole new concept & shopping in this new store and very happy it was built close to our subdivision!, my only problem with this write -up is the fact that my favorite NM Summer Sausage is made by Heidelberg Foods in St.Jacobs and you can see the lables which read (Noah Martin Country Store) in your pictures beside Finest Meats hanging on the stand..and in the bin, not any other company at all.
    I buy these products all the time because the products are Gluten and Allergen Free !! If a customer buys other than the Heidelberg ( Noah Martin Country Store) thinking that is the same product of (who ever it is that you stated had her own grandfathers recipe) you never did mention the company name, could get very sick or worse, well I guess I am extremely fortunate I know the difference between these two companies which I didn’t even know there was two Noah Martin’s in the Ira Needles Deli. Dept. never saw any sign of another summer sausage company. The Noah Martin signs I read state to me these products are safe for me and my family. Are you absolutly sure what you saw was not what I am seeing in your pictures, perhaps if you look a little closer at these pictures, that the products in the pictures are Finest Meats & Heidelberg Foods (Noah Martin Country Store). The deli dept told me as well if I watch for the country store logal then I know my family is safe to eat it. As you well know there are a lot of people who will visit this site and it could lead to alot of misunderstandings. By the way who is this lady anyway with her grandfather’s recipe? curious that’s all does that company have a name?
    Happy with our store , but very concerned with your write -up it was very misleading.
    Ms. S.V.Holt

    • Marko says:

      Hi Starr,

      I believe there are two varieties of Noah Martin summer sausage at this location: the Heidelberg variety and The Noah Martin Processing variety (it comes in a fabric wrapper, no label) – I believe the second kind is on the table closer to the fish. The fabric-wrapped product is the one I purchase (it is the same you can get at the St. Jacob’s Farmer’s Market), and this is the one I referred to as being her (Noah Martin’s) grandfather’s recipe – I was told this by a friend.

      I took a photo of the sign above mostly for the typography (I’m a graphic designer). I understand the Finest Sausage & Meat product is a different processor (they are friends of my parents). Both are clearly labelled in the store. My point was to emphasize the use of local product in the store as opposed to use of nationwide or multinational brands.

      I apologize if my writing wasn’t clear – both sets of product are offered at the store. I hope this clears anything up. If not, please let me know how I can edit the post for clarity for future readers.

  4. Lisa says:

    Great post! Thanks for the lovely comments. We’re the agency (Rethink) that created the work. And as a fellow foodie and designer it was fun to work on.

    • Marko says:

      Thank you for the comment (and all the traffic to the site from Twitter and your blog!) I’ve only been blogging for my friends and coworkers so far, but I’m glad you were able to find it. Your team did a phenomenal job with the store, and deserve so much praise for being able to produce and maintain such high standards across the entire project.

      I’ve checked out your website, you do some really phenomenal stuff.

  5. janicewong says:

    who knew!
    have they launched these stores in Toronto and elsewhere in Ontario too?
    btw, I don’t see a banana bread recipe…